I. About Wasatch I.T.
We provide managed information technology (“IT”) services and solutions to our clients, including remote monitoring and management, network operations technical support, technology help desk services, and backup and disaster recovery management, among others (collectively, the “Services”).
II. How We Collect, Use, and Share Information
We Work for Our Clients
Wasatch I.T. works as a service provider for our clients, and any Personal Information (defined below) we collect, use, and disclose through our Services is only processed on our clients’ behalf and as authorized and directed by those clients. It is the Wasatch I.T. client’s responsibility to ensure that the data it collects or directs us to collect through Wasatch I.T.’s Services can be legally collected. It is also the client’s responsibility to provide its employees and customers the appropriate level of notification that information, potentially including Personal Information, will be collected and maintained.
When we say “Personal Information,” we mean individually identifiable information that alone or when in combination with other information may be used to readily identify, contact, or locate a specific person, such as a name, address, phone number, username, email address, and password. We do not consider Personal Information to include information that has been anonymized or publicly available information that has not been combined with non-public Personal Information.
Information Collected through Our Services
Personal Information. We may collect Personal Information about users of a client’s IT systems in order to provide our Services and as authorized by that client. We may collect such Personal Information directly or indirectly, such as through a client or another service provider.
Device-related Information. We may also collect device related information from the user’s device, including information such as an IP address, the date and time of use of our Services, the date and time of an event on the client’s IT systems, system logs, and technical attributes about the device or a web browser.
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